R&D Engineer (Toner Supplies Solutions)

Description -

Job Description: R&D Engineer (Toner Supplies Solutions)
Position Summary
The NPI Engineer is responsible for the successful introduction of new Supplies products from development into production release. The role focuses on executing Product Lifecycle (PLC) activities, leading validation and test efforts, and ensuring regulatory compliance, specification conformance, product quality, performance, and customer experience are achieved prior to launch. The engineer works cross-functionally with hardware, firmware, systems, Marketing and Partner teams to deliver production-ready solutions.
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Key Responsibilities:
1. Product Lifecycle (PLC) Management
•    Deliver NPI PLC Milestones on time (Design , Mass Trial, Mass Production) to support Product Time to Market
•    Provide clear, concise executive updates (status, risk, next steps) for each checkpoints
•    Monitor program schedule, risks, and readiness for key release gates
•    Ensure all quality criteria and validation exit requirements are met prior to milestones

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2. Validation and Test Execution
•    Analyse and validate new product designs and enhancements, ensuring strong design integrity, reliability, and user centric performance.
•    Conduct functional and compatibility testing (ie Print Quality assurance)
•    Ensuring Regulatory Compliance such as ISO page yield delivery 
•    Track, document, and verify defect fixes through validation cycles
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3. Quality Improvements
•    Analyze test/field data to identify trends, issues, and improvement opportunities
•    Ensure accuracy and completeness of validation data and reporting
•    Support Partners in product improvements initiatives
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4. Cross-Functional Collaboration
•    Partner with Hardware, Firmware, and Systems teams to validate integrated product performance
•    Drive resolution of cross-functional issues impacting product quality and customer experience
•    Support customer acceptance and usability assessments

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5. Competitive Analysis
•    Benchmark product versus Competitor product performance
•    Perform After Market Impact Assessment 
•    Develop innovative feature/solution to improve and enhance Supplies Value Proposition
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Required Qualifications:
•    Bachelor’s degree in Mechanical, Chemical, Materials, or related Engineering
•    3–6 years in product, quality, or R&D engineering
•    Ability to lead and/or contribute to cross-functional prototype-to-production ramps
•    Strong Innovative and Leadership capability
•    Clear written and verbal communication skills; ability to communicate technical concepts, tradeoffs, and status to partners and senior stakeholders________________________________________
Preferred Qualifications:
•    Experience in toner/ink/consumables or similar R&D fields
•    Familiarity with FMEA, NUDD and DFM practises
•    Data tools (Excel, Minitab, Power BI)
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Key Traits (Expectations):
•    Ownership mentality – drives issues to closure without escalation dependency
•    Bias for action – moves fast, especially on containment
•    Structured thinker – clear logic and strong problem-solving discipline
•    Courage & accountability – challenges teams and escalates when needed
•    Clear communicator – crisp updates with no ambiguity
•    Customer-first mindset – understands real-world impact

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Equal Opportunity Employer (EEO) - 

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