Reception and Marketing Assistant

Company Overview: We are a leading firm providing legal, accounting, tax, payroll, and corporate secretarial services to a diverse range of clients. Our dedication to delivering high-quality services and ensuring client satisfaction sets us apart in the industry. We are currently seeking a dedicated and efficient Reception and Marketing Admin to support our Sales Executive and contribute to our firm's growth.

Job Description:

Key Responsibilities:

Reception Duties:

• Front Desk Management: Greet clients and visitors with a professional and welcoming demeanor. Manage the front desk to ensure a positive first impression.
• Phone and Email Management: Answer and direct phone calls and emails to the appropriate departments. Handle inquiries and provide accurate information promptly.
• Appointment Scheduling: Schedule and coordinate meetings and appointments for the Sales Executive and other team members. Maintain and update calendars.
• Office Administration: Assist with general office tasks such as filing, data entry, managing correspondence, and maintaining office supplies.
• Attendance: Maintain reliable and consistent attendance to ensure smooth daily operations and avoid disruptions.

Marketing Admin Duties:

• Marketing Support: Assist the Sales Executive with implementing marketing strategies. Help prepare marketing materials, presentations, and proposals.
• Content Management: Update and maintain the firm's website, social media platforms, and other marketing channels. Ensure content is accurate, timely, and relevant.
• Event Coordination: Assist in the planning and coordination of marketing events, webinars, and client meetings. Handle logistics and communication with participants.
• Market Research: Conduct research on market trends, competitor activities, and potential clients. Compile and present findings to the Sales Executive.
• CRM Management: Maintain and update the customer relationship management (CRM) system. Ensure client information is current, accurate, and well-organized.

Qualifications:

• Previous experience in a reception or administrative role, preferably in a professional services environment
• Strong communication and interpersonal skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Familiarity with CRM software and basic marketing tools is a plus
• Excellent organizational and multitasking abilities
• Strong attention to detail and accuracy
• Ability to work independently and as part of a team
• Reliable with a strong commitment to consistent attendance

Personal Attributes:

• Friendly and professional demeanor
• Highly organized and efficient
• Proactive and able to take initiative
• Strong ethical standards and integrity
• Adaptable and able to thrive in a fast-paced environment
• Committed to continuous learning and professional development

Why Join Us:

• Opportunity to support and learn from a dynamic sales team
• Work in a supportive and collaborative environment
• Engage with a diverse range of clients and projects
• Competitive compensation and benefits package