Receptionist - Exciting Challenge

FirstCom Academy is an approved training provider, offering short and effective WSQ courses with a proven track record in enabling individuals and SME businesses after course completion.

Successful candidate will be responsible for their individual KPI, and not limited to the following: 

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock

Requirements: 

• 2 years of proven experience in a sales support, customer service, receptionist or administrative role.
• Candidate must possess at least "O" Level or equivalent.
• Good follow up and coordination skills
• Proficient with Microsoft Office
• Fluency in Mandarin and English, both written and spoken, is essential due to the job nature
• Engage with Mandarin and English speaking clients to understand and meet their needs.

Working Hours: 

• Monday – Friday (9:00 am – 6:00 pm)