Regional Commercial Performance & Insights Manager

Performance Monitoring &Reporting:

• Monitor SEAO commercial performance at a regular cadence, delivering analysis to surface meaningful trends, risks and opportunities.
• Support the regional rollout and continuous improvement of performance monitoring tools.
• Maintain dashboards, conduct analysis/diagnostics, and derive forward-looking insights that inform strategic recommendations/priorities across markets.
• Partner closely with market Commercial teams throughout the preparation of comprehensive business performance reports from a regional lens, ensuring market relevancy.
• Proactively support regional Commercial leaders in business review – specifically, materials or presentation preparations –maintaining a high standard of output across all touchpoints with key stakeholders.
• Coordinate the consolidation of all budget and latest estimate (LE) exercises across SEAO, encompassing key metrics such as retail KPIs and client equations.
• Act as a reliable partner in the team, and other Commercial stakeholders, anticipating information needs.  

Regional Community & Projects

• Develop, monitor and roll out comprehensive business performance reports, in partnership with the Market Commercial Director and local commercial performance teams.
• Actively support on all business updates, presentation preparations, and daily performance send-outs.
• Lead the planning and facilitation of regional performance community engagements – workshops, seminars, regular meetings – ensuring projects/initiatives are followed through.
• Under the guidance of Regional Commercial leaders, serve as a key contact for assigned regional commercial projects, and manage projects from end-to-end, not limited to retail deep dives or segmentation.

KEY COMPETENCIES

• 5-8 years’ experience in commercial roles, with proven capabilities in retail analytics and/or business intelligence/analysis.
• Experience within luxury or premium retail is a significant advantage.
• Hands-on experience with dashboards, and proficiency in Looker is a significant advantage.
• Proven experience in project management, able to work across markets and function in a regional or matrix environment.
• Commercially and analytically minded, with ability to connect analytical findings to business context and strategic implications.
• Self-directed and accountable, with a track record of managing priorities and delivering quality work under pressure.
• Strong communication skills (verbal, written) and able to present with clarity and confidence.
• Proficient in Excel and PowerPoint