Regional General Manager

Key Responsibilities

• Supporting general managers through recruiting, training, and conducting regular performance appraisals.
• Ensure quality performance by upholding company standards of excellence and service.
• Contribute formal and informal insights to Corporate for strategic business development, including participation in sales and marketing meetings.
• Oversee regional quality control and performance management, assuming full responsibility.
• Maintain and enhance mechanisms for the region's activities, including conducting surveys and measuring operations, processes, outcomes, and profitability. Disseminate feedback to relevant internal stakeholders.

Key Requirements

• A Bachelor's degree in business administration, management, or a related field is preferred.
• Possess strong customer service skills, particularly in dispute resolution and providing attentive care to customers.
• Demonstrates adaptability and resilience in dynamic environments.
• Experience in process management and managing relationships with customers and suppliers.
• Ability to consistently execute and deliver against business goals, driving profitability and contributing to revenue achievement.