Regional Sales Support Executive - Urgent Position

• Communicate with clients effectively via emails, phone calls or other communication channels to resolve their issues
• Attend to all sales enquiries from customers and work closely with the operational team to coordinate on delivering the orders
• Ensure the availability of stock for sale
• Negotiate/close deals and handle any customers feedbacks
• Lead the provision of operational support to sales such as following up with new customers to gather the necessary information and documents
• Perform day-to-day operational aspects of order fulfilment and customer service
• Process customers’ orders i.e. price quotation, checking of stock (current stock, incoming and outgoing shipment to customers) to ensure sales attainment, communication of Proforma invoices and confirmation of shipment schedules
• Be the point of contact to provide customers information on product pricing and stock availability
• Work closely with Logistics and Accounting departments to ensure smooth shipments of orders to customers
• Prepare documents such as Purchase Orders, Pick List for packing, Invoices, inventory checklist and other related documents
• Preparation of daily, weekly and monthly reports on sales
• Keep track on product information updates, product pricing, and dissemination of sales materials to distributors

Requirement:

• Minimum Diploma in business administration with at least 2-3 years’ experience in sales coordination/customer service in the FMCG sector preferred.
• Must have good excel skills.
• Able to multi-task, prioritize and good time management.
• Some shipping knowledge will be advantageous
• Good administrative, organizational, and problem-solving skills.
• Excellent communication, sales, and customer service skills.
• The ability to multitask, work in a fast-paced environment, and meet deadlines.
• Current knowledge of industry trends and regulations.
• Singaporean ONLY