Relationship Manager, International Clients

• making a positive difference for clients and communities worldwide.
• Enjoy flexible working opportunities, ongoing training, and a collaborative culture that values inclusion and celebrates unique talents.
• Play a pivotal role in supporting high-net-worth clients from the Greater China market, leveraging your Mandarin language skills and wealth management expertise which is critical in executing this role

What you'll do:

As a Relationship Manager International Clients, you will play an integral part in building lasting connections with high-net-worth individuals from the Greater China region. Your day-to-day responsibilities will revolve around understanding each client's unique financial aspirations through detailed consultations, providing them with timely market intelligence, and recommending suitable banking solutions. You will collaborate with experienced professionals to set ambitious yet achievable goals for client acquisition while participating in impactful marketing campaigns. By delivering attentive after-sales care and proactively managing retention strategies, you will ensure that every client feels valued.

• Conduct professional and consultative financial analysis sessions with clients to understand their financial needs and objectives, ensuring tailored solutions are provided.
• Foster and deepen long-term relationships with high-net-worth individuals by offering regular updates on market trends and insights into local and international financial products.
• Collaborate closely with team managers to develop monthly plans aimed at achieving or exceeding sales targets while focusing on new business development and client acquisition.
• Participate actively in marketing initiatives and promotional activities designed to attract new clients and enhance brand presence within target markets.
• Source individual prospects through networking, referrals, and outreach efforts, ensuring a steady pipeline of potential clients.
• Deliver efficient after-sales services that exceed client expectations, maintaining high levels of satisfaction and loyalty.
• Implement anti-attrition strategies to retain existing clients by addressing concerns promptly and providing ongoing support.
• Organise and conduct engaging sales presentations for groups, associations, companies, and other organisations to showcase product offerings.
• Solicit referrals from internal networks including colleagues across various departments to maximise cross-selling opportunities.
• Uphold exemplary standards of ethics by adhering strictly to regulatory requirements, group values, and codes of conduct.

What you bring:

In this Relationship Manager International Clients position, your background in wealth management or consumer banking will enable you to deliver exceptional service tailored specifically for high-net-worth individuals from the Greater China region. Your fluency in Mandarin allows you to connect authentically with clients while navigating complex financial landscapes. Drawing upon your proven experience in sales or relationship management roles within reputable institutions, you bring not only technical expertise but also genuine empathy for client needs. Your interpersonal abilities foster trustful connections across cultures while your collaborative spirit ensures seamless teamwork.

• Demonstrated experience in wealth management or consumer banking with a strong grasp of core concepts, principles, processes or procedures relevant to the industry.
• Proven track record in managing relationships with high-net-worth individuals within the Greater China market segment.
• Fluency in Mandarin is essential as you will be supporting Chinese-speaking clients; additional language skills are advantageous.
• At least two years' experience in sales or relationship management roles within financial services or related sectors.
• Comprehensive technical knowledge of consumer banking products such as treasury solutions, equities, funds, insurance products, and more.
• Ability to meet agreed individual sales targets consistently through effective planning and execution of business development strategies.
• Experience in sourcing new prospects via networking events, referrals from internal teams or external partners.
• Excellent interpersonal communication skills enabling you to build trust-based relationships with clients from diverse backgrounds.
• A collaborative approach that fosters teamwork while maintaining sensitivity towards cultural nuances within international markets.
• Commitment to upholding the highest standards of ethics by adhering strictly to all applicable laws, regulations, guidelines and codes of conduct.

What sets this company apart:

This organisation stands out as a global leader committed not only to commercial success but also to making a tangible difference for its clients and communities. With over 170 years of heritage rooted in integrity and inclusivity, it offers an environment where everyone's unique talents are celebrated. Employees benefit from flexible working arrangements that support work-life balance alongside generous training opportunities designed for continuous personal growth.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd

ROC No.: 199706961E | EA Licence No.: 03C5451

EA Registration No.: R1435983 Glen Chua