Renewal Specialist Admin (Position located in Singapore)

Please submit your resume in English.

To learn more about our team and office culture in Singapore, Singapore, visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/singapore
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-Singapore-Location-EI_IE969384.0,7_IL.8,17_IC3235921.htm

The Renewal Specialist Admin will be responsible for assisting the Global Renewal Specialist team in administrative tasks related to, but not limited to, the process of generating, sending, and revising renewal, add-on, and upgrade quotes for customers.

Responsibilities:

• Renewal, add-on, and upgrade quote generation as needed


• Refresh outstanding quote proration and expiration as needed


• Review of discounts, free months, payment terms, etc. offered at initial purchase or prior to renewal


• Act as additional reviewer of opportunity hygiene to ensure correct data entry and staging


• Submit won opportunities for processing as requested


• Assist with Custom Quotes as requested


• Assist with training new team members as requested


• Log and monitor personal team statistics on a daily basis

Minimum Qualifications:

• Associate’s Degree or equivalent work experience and education preferred


• Experience with Gmail and Google Docs


• Experience with MS Office (Word and Excel)


• Experience with web browsers (Chrome, Internet Explorer, etc.)


• Experience with Salesforce or other CRM preferred


• Strong verbal and written communications


• Excellent time management and organization skills


• Superior customer service skills


• Strong collaborative and team work skills


• Ability to work with minimal supervision

Our Fantastic Benefits

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.