Reservation & Ticketing Officer - Urgent Position

Company : ASIANA AIRLINES, INC.

Job Type : Full Time

Number of Applicants

:

000+

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Job Description - Reservation & Ticketing Officer - Urgent Position

We are in search of an experienced Reservation & Ticketing Officer to join our diverse team at ASIANA AIRLINES, INC. in Others, Central Region.
Growing your career as a Full time Reservation & Ticketing Officer is an unparalleled opportunity to develop necessary skills.
If you are strong in teamwork, research and have the right attitude for the job, then apply for the position of Reservation & Ticketing Officer at ASIANA AIRLINES, INC. today!

Responsibilities:

-Promptly and professionally handle inbound calls and emails for general enquiries.

(i.e handling guest problems, answering telephone enquiries within 3 rings, pre-flight checks, timeliness, grooming, courtesy etc)

-Handle walk-in queries

-Handle B2B and B2C cases

-Handle day-to-day problem resolution, escalating to higher levels as required.

-Handle Groups and Allotments

-Handle all international and domestic ticketing queries

-Candidate must have a positive approach towards the clients and have tendency to mature the leads to confirmed bookings.

Requirements:

-A bachelor’s degree or equivalent

-1-2years experience in travel industry

-Candidate must have knowledge of GDS like Galileo, Amadeus or Sabre.

-Knowledge of Tour Packages would be an add-on advantage.

-Good interpersonal skill

-Good customer service focus on internal and external customers

-Good team player, able to work cohesively within immediate team and other department

-Singaporeans only

Benefits of working as a Reservation & Ticketing Officer in Others, Central Region:

● Opportunity to Make a Difference
● Company offers career progression opportunities
● Leading Industry Pay

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