Resident Engagement Executive Officer at Tengah, up to $4000 - Exciting Challenge

Responsibilities:

• Provide high quality of customer service and professionalism in managing consumers feedback and enquires
• Actively collaborate with stakeholders to investigate complex cases and feedback on the Centralised Cooling System (CCS)
• Communicate effectively with consumers to ensure satisfactory solutions and updates are given timely
• Take ownership of cases by following through effectively and actively close each case
• Provide regular records and updates of cases in systems and reports
• Any other ad-hoc duties as assigned

Period:

• 1 year contract

Location:

• Tengah

Working Hours:

• Monday to Friday, 8.30am to 6pm

Salary:

• up to $4000 + bonus

Requirements:

• Minimum diploma holder with at least 4-5 years of experience in customer service
• Excellent verbal and written communication skills
• Problem solving skills to creatively resolve feedback and issues
• Interpersonal skills to relate cordially with different classes of people
• Ability to handle stress, adaptable and independent to work in a dynamic environment with minimal supervision

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg