RESTAURANT MANAGER

Job Description

We are looking for an experienced and responsible Restaurant Manager to oversee the daily operations of our restaurant. The candidate will be responsible for managing staff, ensuring excellent customer service, maintaining food quality and hygiene standards, controlling costs, and ensuring smooth business operations.

Key Responsibilities

• Manage and supervise daily restaurant operations.
• Ensure high standards of customer service and customer satisfaction.
• Plan staff duty rosters, manpower deployment, and work schedules.
• Train, guide, and monitor service crew and kitchen staff.
• Handle customer feedback, complaints, and service recovery professionally.
• Ensure food safety, hygiene, cleanliness, and workplace safety standards are maintained.
• Monitor inventory, stock levels, ordering, and supplier coordination.
• Control operating costs, wastage, and restaurant expenses.
• Ensure compliance with company policies, licensing requirements, and Singapore regulations.
• Coordinate with kitchen team to ensure timely food preparation and service.
• Prepare daily sales reports, staff attendance records, and operational reports.
• Support marketing promotions, menu updates, and business improvement plans.
• Maintain good teamwork and a positive working environment.

Requirements

• Relevant experience in restaurant, F&B, hotel, or hospitality operations.
• Previous supervisory or managerial experience in F&B is preferred.
• Good knowledge of restaurant operations, customer service, and staff management.
• Able to work on weekends, public holidays, split shifts, and overtime when required.
• Strong leadership, communication, and problem-solving skills.
• Able to work in a fast-paced environment.
• Knowledge of food hygiene and safety requirements will be an advantage.
• Basic computer skills for reports, stock control, and scheduling.
• Candidates with Food Hygiene Certificate or relevant F&B qualifications will be preferred.

Preferred Skills

• Staff supervision and training
• Customer service management
• Inventory and cost control
• Restaurant operations planning
• Cashiering and POS system knowledge
• Food safety and hygiene compliance
• Team leadership and conflict resolution

Benefits

• Competitive salary package
• Staff meals may be provided
• Career growth opportunities
• Supportive working environment
• Annual leave and statutory benefits as per Singapore employment law

Interested applicants may submit their resume with the following details:

• Full name
• Contact number
• Nationality
• Current pass status, if applicable
• Expected salary
• Earliest availability
• Relevant F&B / restaurant experience