RESTAURANT MANAGER

We are looking for a Restaurant Manager to lead our business. You are required to deliver quality menu and motivate our staff to provide excellent customer service.

Responsibilities:

·                 Coordinate daily Front of the House and Back of the House restaurant operations

·                 Deliver superior service and maximize customer satisfaction

·                 Respond efficiently and accurately to customer complaints

·                 Regularly review product quality and research new vendors

·                 Organize and supervise shifts

·                 Appraise staff performance and provide feedback to improve productivity

·                 Estimate future needs for goods, kitchen utensils and cleaning products

·                 Ensure compliance with sanitation and safety regulations

·                 Manage restaurant’s good image and suggest ways to improve it

·                 Control operational costs and identify measures to cut waste

·                 Create detailed reports on weekly, monthly and annual revenues and expenses

·                 Train new and current employees on proper customer service practices

·                 Implement policies and protocols that will maintain future restaurant operations 

Qualifications:

·                 Proven work experience as a Restaurant Manager

·                 Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

·                 Strong leadership, motivational and peoples kills 

·                 Proven customer service experience as a manager