Retail Area Manager

Primary Role

• Oversee the assigned retail store daily operations to ensure efficiency, quality, service standards and cost-effective management of resources
• To create, update and audit the retail store SOP and ensure that the SOP is observed consistently by the team
• Provide necessary guidance & consultation on incoming stocks and conduct regular stock check to ensure the consistency of all products
• Manage, groom and motivate the team to foster continuous improvement - To assist in staff recruitment selection, on job training, performance management & disciplinary/dismissal issues as required
• Oversee the planning of duty rosters and ensure prudence - Ensure strict adherence to local regulations and labour laws
• Conduct frequent staff performance appraisal exercise when necessary
• Assist in new stores set ups, including planning of the new stall layout and equipment purchase
• Analyse and propose sales & promotional strategies to achieve higher revenue
• Assist to plan, formulate and/or review new products and/or selling price from time to time

Secondary Role

· Maintaining a full set of accounts with banks, payables, joint ventures, properties, projects and consolidated financial reporting.

· Liaise with bankers, auditors, tax agents, corporate secretary and other external parties

· Monitoring budget, cash flow, foreign exchange and projections.

· Prepare monthly and annual financial statements of the companies in the Family Office including management reporting.

· Maintain filing and record keeping of manual and electronic documents which should be efficient, intuitive, logical, secure, and user friendly.

· Implementing and maintaining standard procedures /administrative processes.

· Liaise with service providers on office administrative and/or maintenance matters.

· Perform other ad-hoc duties assigned by the Family Office management.