Retail Associate / Promoter - Room for Advancement

Attention all retail rockstars! Are you ready to take center stage and dazzle customers with your charm and expertise? We're seeking vibrant individuals to join our team as Retail Associates / Promoters and bring the magic of shopping to life. If you've got a passion for customer service, a flair for fashion, and a knack for making every shopper feel like a VIP, then this is your moment to shine! Join us on the frontlines of retail and let's create unforgettable shopping experiences together. Apply now and let's turn every visit into a celebration.

Job Description 

Customer Service: Greet customers warmly and assist them in finding products that meet their needs. Provide product demonstrations and answer any questions customers may have about features, benefits, and usage.

Sales Generation: Actively engage customers to drive sales and meet or exceed sales targets. Utilize upselling and cross-selling techniques to maximize revenue opportunities. Recommend complementary products and accessories to enhance the customer's purchase experience.

Product Knowledge: Stay informed about product features, specifications, and pricing. Attend product training sessions and stay up-to-date on new product launches and promotions. Share product knowledge with customers to help them make informed purchasing decisions.

Promotional Activities: Execute promotional activities such as product demonstrations, in-store events, and special promotions to attract customers and increase foot traffic. Distribute samples, coupons, and promotional materials to generate interest and drive sales.

Merchandising: Ensure that products are neatly displayed and effectively merchandised to enhance visibility and drive sales. Monitor inventory levels and communicate any stock replenishment needs to management.

Customer Engagement: Build rapport with customers and establish long-term relationships. Follow up with customers after their purchase to ensure satisfaction and encourage repeat business. Collect customer feedback and insights to inform product improvements and marketing strategies.

POS Transactions: Process sales transactions accurately and efficiently using the point-of-sale (POS) system. Handle cash, credit card, and other payment methods in accordance with company policies and procedures.

Team Collaboration: Collaborate with colleagues and store management to achieve sales goals and deliver exceptional customer service. Communicate effectively with team members to ensure a seamless customer experience.

Ideal Profile

• Minimum GCE O Level.
• Retail or Departmental Stores experience preferred.
• Able to commit for retail working hours, including weekend and Public Holidays. 
• Enthusiastic and outgoing personality with a passion for sales and customer service.
• Strong communication skills.
• Pleasant personality, strong communication skills.
• Prospect of upgrading.