Retail Manager, Airport

Responsibilities:

• Manage the retail excellence & operations to achieve sales & KPI
• Manage store KPI, staff commission scheme, incentive program, budget and staff costs
• Motivate store team to achieve target and KPI
• Implement operational strategies, policies and procedures, to deliver the best in-store customer experience
• Support store organization evolution through people excellence, training, coaching and staff development
• Analyze sales data and KPI performance to maximize sales potential and present recommendations to the management
• Review existing business processes constantly to improve productivity and efficiency
• Prepare sales report, sales plan and sales analysis
• Support VIP strategy and recruitment 

Requirements:

• University Degree holder in business or related disciplines
• 6 years of relevant experience in retail operations in luxury retail, watches & jewellery or luxury fashion
• Excellent communication and interpersonal skills
• Strong analytical skills
• Proficient in Microsoft Office

Looking forward to your resume for a positive chat! 
We regret that only shortlisted candidates will be contacted.

Sophia Ooi Sook Leng
R1101622
EA license 23C1980
[email protected]