Sales Account Manager ( CCP for ICT Professionals)

• Manage, maintain, and grow sales and customer relationships by delivering tailored IT solutions and exceptional service.

• Explore new markets and generate leads through research, industry engagement, and market analysis.

• Engage with industries and networks to introduce and promote IT solutions, platforms, and services.

• Develop, manage, and update detailed budgets for new product categories—including interactive whiteboards, software, and services—while analyzing costs, margins, and pricing strategies to ensure competitiveness and profitability across target markets such as education, enterprise, and government.

• Lead contract negotiations, establish service agreements, and manage vendor performance.

• Conduct business negotiations with partners, clients, and vendors to achieve mutually beneficial agreements that support the organization’s strategic and commercial goals.

• Develop and implement agile pricing strategies for IT products and services, considering internal cost structures, competitive benchmarks, and market dynamics.

• Design and execute comprehensive sales strategies and targets based on market potential, industry trends, customer insights, and business objectives.

• Continuously evaluate and refine sales plans to maximise revenue growth and align with evolving market conditions.

• Develop and manage a cohesive end-to-end customer journey that enhances the experience across all stages of the customer lifecycle, from awareness to post-purchase.

• Build and manage strategic partnerships with internal teams and external stakeholders—such as those in education, enterprise, and government—to support the successful launch and growth of new products like interactive whiteboards through collaboration, information exchange, and joint problem-solving to achieve organizational goals.

• Coordinate across departments and with external partners to align goals and drive

strategic outcomes.

• Collaborate closely with product development, marketing, and sales teams to shape the entire lifecycle of interactive whiteboards—from initial concept and feature design through market launch and ongoing performance evaluation—ensuring the product meets customer needs, stays competitive, and evolves based on user feedback and market trends.