Sales Administration Executive (Contract)

Position Summary

This role is responsible for providing sales administrative support to help NETS achieve its campaign and business targets.

The incumbent will liaise with customers, coordinate documentation requirements, support sales operations, and work closely with internal stakeholders to ensure a smooth customer onboarding and servicing experience.

Key Responsibilities

• Engage customers and merchants to collect, verify, and process documentation required for the application and onboarding of NETS services


• Manage customer enquiries and provide timely updates on application status, products, and services


• Coordinate with internal stakeholders to facilitate the smooth progression of opportunities through the sales pipeline


• Support pre-sales and post-sales activities, including documentation, account setup, and issue resolution


• Maintain accurate records and ensure proper documentation within internal systems


• Prepare sales reports, track application progress, and monitor key sales metrics


• Assist the sales team with campaign administration, customer follow-ups, and operational support


• Ensure compliance with internal policies, procedures, and service standards

Requirements

Education and Experience

• Diploma, in any disciplines


• At least 1–3 years of experience in sales, sales administration, customer service, account support, or a related role

Preferred Skills and Knowledge

• Strong communication and interpersonal skills with the ability to engage customers professionally


• Good presentation, coordination, and negotiation skills


• Adaptable, and able to thrive in a fast-paced environment


• Independent, proactive, creative, and a strong team player


• Experience in the payments, financial services, retail, or merchant acquiring industry will be an advantage


• Proficient in Microsoft Office applications, particularly Excel


• Strong attention to detail with good organizational and multitasking skills

Benefits

• Opportunity to work in a dynamic and collaborative environment


• Exposure to the payments and financial services industry