Sales Assistant (Order Fulfillment Dept) - Collaborative Environment

Job Description: 

• Manages sales email account to ensure that customers’ enquiries are attended to in a timely manner.
• Manages the sales phone to ensure that customers’ enquiries are responded in a timely manner.
• Ensure proper handling requirement for all the process orders from customers.
• Also, to ensure all administrative processes are handled according to requirements.
• To ensure that all the outlet's enquiry are responded to in a timely manner. 
• Handle and to ensure customer enquiries and feedback are handle timely.
• Record and to keep track on customers’ feedback.
• Answer Retail Outlet’s enquiries on orders and products.
• AX – input inventory stock.
• Adjust stock for each individual outlet and to recall their customized sales order.
• Any other ad-hoc duties assigned by the Management.

Job Requirement:

• Candidate must possess at least Nitec / Diploma Diploma in Business Studies/Administration/Management or equivalent.
• At least 1 to 2 years of experience in customer service industry.
• Familiar with Microsoft AX Dynamics system will be an added advantage.
• Excellent knowledge of Microsoft office (Excel, Words, Powerpoint)
• Good communication and negotiation skills
• Able to work under pressure in a fast-paced environment.
• Work as a team and a strong team player.
• Ability to work independently with minimum supervision.
• Able to start work in the short notice period.

Benefit:

• 5 days work week (Monday to Friday) 8am to 5.30pm
• Annual Leave: 10 days. 1 additional day with continuous 12months in service. Up to 14days.
• Annual Incentive Bonus: 0.5 month basic salary / pay out twice a year.
• Variable Bonus
• Annual Wage Increment
• Work attire: Casual
• Medical Benefit
• Employee discount
• Birthday incentive
• Work location: 16 Senoko Avenue. Singapore 758306