We are a service\-based company, looking for sales to do consultative sales through face to face appointments.
Role
As a Sales Consultant, you will be responsible for engaging potential clients, understanding their needs, and guiding them through a consultative sales process. Your primary goal is to help clients make informed decisions and confidently proceed with our service package. You will handle inquiries, conduct consultations, address objections, and ensure a seamless customer experience while driving revenue growth.
Responsibilities
1. Lead Prospecting & Outreach
o Actively call leads from various sources to introduce them to our services.
o Qualify prospects by understanding their needs and determining fit.
o Schedule consultations with interested leads and follow up consistently.
2. Consultative Selling & Customer Engagement
o Conduct personalized one\-on\-one consultations to address client concerns.
o Educate clients on solutions that align with their goals and circumstances.
o Build rapport and maintain long\-term relationships through professional and ethical sales practices.
3. Sales Process & Closing
o Guide potential clients through the decision\-making process.
o Overcome objections related to fees, timing, and service value.
o Close deals efficiently and ensure smooth onboarding.
4. Pipeline & Lead Management
o Maintain accurate records of leads, calls, and follow\-ups in the CRM.
o Execute timely and structured follow\-ups to maximize conversion rates.
o Ensure all prospects receive a high standard of service and communication.
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5. Performance & Growth
o Consistently meet and exceed monthly sales targets.
o Continuously improve sales techniques, objection handling, and closing strategies.
o Stay updated on market trends and client behaviour to refine sales approaches.
Requirements
⢠At least 2 years of experience in consultative sales, or B2C industry preferably in high\-value service industries.
⢠Handle face to face customers
⢠Proven ability to handle objections and guide prospects toward confident decisions.
⢠Strong interpersonal skills with the ability to build rapport quickly.
⢠Proficiency in spoken and written English to communicate with a diverse client base.
⢠Self\-motivated with a results\-driven mindset.
⢠Persistent in follow\-ups and closing deals through multiple touchpoints.
⢠Comfortable using CRM tools, WhatsApp for business communication, and structured sales tracking.
⢠Ability to work efficiently in a fast\-paced sales environment.
⢠Achieve and maintain a high closing rate on consultations.
⢠Meet or exceed monthly sales package targets.
⢠Ensure a high follow\-up success rate for non\-closed leads.
⢠Maintain an organized and efficient sales pipeline.
⢠Maintain high consultation attendance rates.
⢠Deliver exceptional service that ensures strong customer trust and retention.
⢠Able to follow lead off office hours.
Working Hours:
Mon to Fri 9am \- 6.30pm
( Flexi working hours )
Mon to Fri 9am \- 6pm
Sat half day WFH to do follow up
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