Sales Engineer AV (AudioVisual) - Growth-Minded Organization

Responsibilities

• Interact with customers and potential customers before sales to grasp their technical needs.
• Collaborate closely with sales account managers to create and present technical materials like presentations, product demos, and proof of concepts.
• Act as the go-to technical expert on the company's products and solutions, offering guidance and assistance to customers and prospects.
• Develop and keep up-to-date knowledge of competitor products and solutions.
• Provide technical training to both internal staff and external parties.
• Write and revise technical documents such as user manuals, installation guides, and release notes.
• Assist in the development of new products and features, from initial idea to launch.
• Conduct research on customers and the market to spot trends and requirements.
• Give feedback to engineering and product teams based on customer needs and issues.
• Work with various teams to ensure projects are delivered successfully.
• Manage multiple projects simultaneously and adjust priorities when necessary.
• Handle confidential customer information with care.
• Design customized solutions for customers across various settings.
• Present technology solutions effectively to the sales team and customers using visual aids, demonstrations, or presentations.

Qualifications

• Minimum qualifications: Diploma, Advanced/Higher/Graduate Diploma in Electrical/Electronic/Building Services engineering or equivalent.
• At least 1-2 years of experience in a related field.
• Proven track record of success in B2B sales, preferably in the AV technology industry
• Knowledge of the Pro Audio Visual, Video conferencing, or LED Panel industry is essential.
• Experience with products such as Videowalls, LED & LCD Displays, video conferencing, and Audio Visual Switches is required.
• Ability to prioritize and work independently with minimal supervision.
• Willingness to share knowledge through effective communication, peer training, and written documentation.
• Strong interest in hands-on work and a proactive attitude toward challenges.
• Excellent interpersonal skills to foster a team environment.
• Positive customer service approach and teamwork mentality.
• Proficient in spoken and written English.

Other information

• 5-day work week
• Hp allowance + Vehicle allowance + Commission