SALES MANAGER

A Sales Manager In Trading Company

We have 3 outlets running Minimart 

Retail and wholesale Grocerries

Drives an organization's revenue by leading, mentoring, and scaling a sales team

They are responsible for setting quotas, developing go-to-market strategies, analyzing sales metrics, and ensuring the team has the training and resources needed to close deals.

Core Responsibilities

• Team Leadership: Recruit, train, and manage sales representatives. Conduct one-on-one coaching and performance reviews.
• Strategy & Planning: Develop and execute strategic sales plans to meet or exceed monthly, quarterly, and annual revenue targets.
• Performance Analysis: Track sales pipelines, analyze conversion metrics, and adjust tactics based on market data.
• Account Management: Oversee key client relationships, negotiate high-value contracts, and resolve any escalated customer complaints.
• Cross-Functional Collaboration: Align with marketing for campaigns, and relay market/product feedback to senior leadership.

Key Requirements

• Proven Track Record: Typically 5 years sales experience with a proven history of meeting quotas.
• Leadership Skills: Ability to inspire, motivate, and empower team members.
• Communication & Negotiation: Exceptional interpersonal and commercial negotiation skills.
• Analytical Mindset: Strong capability in analyzing CRM data and market trends to capitalize on opportunities.

• Handle complex customer enquiries.

• Lead follow-up with clients to close sales.

• Manage sales channels and database of sales leads.

• Participate in relevant industry events for networking.

• Prepare and present sales proposals to clients.

• Propose recommendations to form and allocate sales teams.

• Propose sales channels and network expansion plans.

• Qualify sales leads.

• Relay customer feedback and market sentiments to internal stakeholders to enhance products and services.

• Review recommendations of products and services to match clients' needs.

• Support official responses to client dissatisfaction of products and services delivery.

• Proven work experience in Sales
  Good time management, prioritization, and multitasking abilities
  Bachelor's degree in business administration, marketing, or related field
• At least 5 years of experience in business development and operations marketing, or equivalent qualification
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Negotiation and Conflict management
• Relevant work experience is preferred
• Able/ willing to work on Weekends/ Public holidays is an advantage.