Direct and monitor the work flow of the entire office.
Set sales team profit goals and hold team members accountable for goals and recognize or discipline as needed.
Develop and manage operating budgets.
Day-to-day staff management and development including recruitment, hiring, performance coaching and annual reviews for direct reports—all with full support of corporate office.
Ensure training and direction for new and existing sales members.
Act as a liaison between the customers and operations staff.
Manage sourcing of customers. Build and maintain relationships with customers and assist and direct team members in sourcing and growing customer base.
Monthly financial analysis: including determining overall success of current customer profiles.
Ensure all necessary documentation is accurate and timely.
Act as a player and a coach – bring on new business, in addition to coaching the sales representatives.
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