Sales Operations & Support Lead Coordinator

Job Summary: 

We are seeking a resourceful and dedicated Sales Support Specialist to join our team. The ideal candidate will support the Sales team in various sales administrative activities, from pre-sales to post-sales. This role is crucial in ensuring smooth sales operations and providing valuable support in bid support, order processing, and local sales & marketing activities. The candidate must be able to manage complex tasks and be highly organized.

Key Responsibilities:

• Assist the Key Account team with sales administrative tasks, ensuring efficient and effective sales operations.


• Support pre-sales activities, including preparing sales materials, supporting key engagement activities material preparation.


• Assist in the preparation and submission of bids and proposals, including bid bond application, preparation of materials, reviewing bid submittals and tracking all submission and filing.


• Manage order processing and drive approval of order processing including eOPF entry and submission. 


• Collaborate with other departments, such as finance, logistics, project and sales to ensure seamless order fulfillment.


• Support in stock requisition, pre-production process.


• Provide administrative support for sales events, trade shows, and customer visits and customer appreciation programme.


• Ensure compliance with internal policies, pricing guidelines, and approval processes.

Qualifications:

• Bachelor's degree or Diploma in Business Administration, Marketing, or a related field.


• Minimum of 2 years of experience in sales operations, support or administrative role.


• Strong organizational and multitasking skills, manage priorities, with attention to detail.


• Excellent communication and interpersonal skills and ability to work with cross-functional teams.


• Proficiency in CRM software and Microsoft Office Suite (especially Excel).


• Ability to work independently and as part of a team.


• Strong analytical skills and the ability to interpret sales data.


• Resourceful and dedicated, with the ability to manage complex tasks efficiently.


• Highly organized and able to prioritize tasks effectively.


• Customer-focused mindset with a proactive approach to problem-solving.