Sales Operations Excellence Senior Manager APAC

Summary

Job description

This role will work closely with the Country Managers and HQ functional teams, to ensure the sales organization operates with clarity, consistency, and data-driven decision-making, while aligning regional execution with global sales strategy.

What You’ll Be Responsible For

• Sales Operating Model & Strategy Execution - Act as the regional lead for sales excellence, aligning local/regional sales strategies into practical, high-impact execution across APAC. You will also drive adoption of a standardized sales operating model across countries and partner ecosystems and partner with sales leadership to improve sales productivity, focus, and effectiveness

• Sales Process Discipline & Optimization - Establish and embed best-in-class practices across – prospecting, pipeline management, deal qualification and progression. Identify bottlenecks and continuously improve sales processes and conversion rates and ensure consistent use of sales methodologies, definitions, and governance standards

• Sales Pipelining, Forecasting & KPIs - own regional sales performance frameworks, including: forecasting accuracy, pipeline coverage, quota setting and tracking. You will also develop and standardize dashboards, reporting, and KPI frameworks and lead regional business planning cycles, including target setting and validation

• Sales Tools, Systems & Adoption - Partner with global teams to ensure effective deployment and adoption of ESET’s CRM systems and pipeline/reporting tools. You will drive data quality, system usage, and user enablement. Ensure tools are intuitive, relevant, and embedded into daily sales workflows

• Enablement & Capability Building - Enable sales teams and partners through structured onboarding, ongoing training on tools, processes, and methodologies, collaborate with regional, local and HQ teams to align capability building with business priorities

• Channel & Partner Performance Insights - Provide data-driven insights on partner performance, contribution, pipeline health across distributors and resellers as well as support evaluation and optimization of partner programs

• Governance, Compliance & Data Integrity - Ensure adherence to sales process standards, data governance and audit requirements, security and privacy regulations, maintain consistency and reliability of sales data for decision-making

• Regional Projects & Continuous Improvement - Lead and execute regional sales transformation initiatives, acting as a bridge between global and regional teams to ensure alignment and practical implementation, provide competitive intelligence and market insights.

What We’re Looking For

• Proven experience in Sales Operations / Sales Excellence / Revenue Operations within a B2B environment (preferably cybersecurity or enterprise technology)

• Strong understanding of channel sales models (distributors, resellers, MSPs)

• Track record of improving sales performance through process, data, and systems

• Experience working across multiple countries or regions

• Strong stakeholder management skills, with the ability to influence senior sales leaders

• Highly analytical, with strong business acumen and a bias for action

#LI-KP1 #LI-Hybrid #mid-senior

Benefits

Health & well-being

• Comprehensive health insurance: Coverage that includes dental care, to keep you at your best
• Gym perks: Subsidized gym membership to release endorphins at one of Singapore’s premium gyms

Family

• Team sprit & recognition: Regular cohesive, team-events that bring everyone together
• Time to recharge: Generous leave policies for vacations and all of life’s big moments

Office

• Modern office perks: Award-winning facilities that recharges the body, mind and soul
• Centrally located: Located right in the heart of Singapore’s CBD, amidst greenery and mouth-watering food options

Other

• Hybrid work culture: Remote work arrangements that balance personal commitments and face/face time with co-workers
• Fuel your growth: Access to world-class learning platforms and development opportunities

Primary location

Additional locations

Time type