Sales Relationship Manager

Responsibility:

• Identify and pursue potential SME clients (lead generation).

• Meet or exceed sales and relationship development targets.

• Upsell or cross-sell products and services based on client needs.

• Develop account plans and client strategies.

• Ensure a smooth onboarding process and excellent first experience.

• Build and maintain strong, long-term relationships with clients.

• Act as the main point of contact between the client and the company.

• Understand client needs, goals, and business operations.

• Conduct regular reviews of client accounts and usage.

• Handle client concerns or complaints effectively and efficiently.

• Coordinate with internal teams to resolve issues and provide support.

Requirements:

• Bachelor’s degree, preferably in Business, Finance or Accounting

• Strong interpersonal and communication skills

• Sales and negotiation abilities

• Customer service mindset

• Problem-solving and conflict resolution

• Attention to detail

• Knowledge of relevant industry or sector

• The corporate rank and remuneration will be commensurate with the candidate’s qualification and experience