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Sales Support Coordiator / Officer ( EDI & Billing )

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Job Description - Sales Support Coordiator / Officer ( EDI & Billing )




Job Responsibilities



EDI Troubleshooting



• Manage disputed invoices for customers on EDI billing



• Trouble shooting root cause and resolve dispute on a timely manner



• Communicate and work with local & overseas stakeholders for resolutions







Job Requirements



• Strong communication and interpersonal skills, with the ability to collaborate effectively across teams and stakeholders.



• Positive attitude with a growth mindset, demonstrating adaptability and a willingness to learn in a dynamic environment.



• Detail-oriented, proactive, and able to work independently while maintaining a strong sense of accountability and urgency.



• Experience in the Freight Forwarding industry, including Freight Bill Audit and Payment (FAP) processes.



• Prior customer service experience will be a plus



• Able to perform effectively both independently and as part of a collaborative team environment.



• Proficient in Microsoft Office applications, including Excel, Outlook, and Word.



• Strong organizational skills with the ability to manage multiple priorities and perform well under pressure in a fast-paced environment.



• Candidates without prior experience are welcome to apply.







Working Hours:



Mon to Fri 8.30am – 6pm







Original job Sales Support Coordiator / Officer ( EDI & Billing ) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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