Senior Assistant Director of Banquet

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for Senior Assistant Director of Banquet to join our team!

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  Assist the Director of Banquets in overseeing all banquet operations

  
  


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  Manage day-to-day setup, execution, and breakdown of banquet events

  
  


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  Supervise banquet staff, including captains, servers, and setup crews

  
  


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  Coordinate closely with kitchen, sales, and event planning teams

  
  


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  Ensure events are executed smoothly and meet guest expectations

  
  


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  Maintain high standards of service, cleanliness, and safety

  
  


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  Oversee staff scheduling, training, and performance evaluations

  
  


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  Handle guest feedback and resolve any service-related issues during events

  
  


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  Monitor banquet inventory and coordinate with purchasing for supplies

  
  


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  Help manage budgets, control labor costs, and monitor revenue goals

  
  

Requirement:

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  5+ years of banquet or F&B operations experience, including supervisory roles

  
  


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  Strong leadership and team management skills