Senior Associate, Fund Services Specialist, Regional Securities & Fiduciary Services Operations, Gro

Business Function

Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

As an Operations Department, we embrace and reinforce the strong PRIDE! culture that is built up in DBS. This is done through strategic focus on training and improving staff capability, empowerment, productivity, teamwork, innovation & technology, managing operational risks & strongly collaborating with our business partners in delivering excellent RED service to our customers.

Responsibilities

• Analyze and document business requirements for the Fund Services Project, ensuring alignment with regional and global operational standards and processes
• Collaborate with cross-functional teams, including IT, to design and implement solutions that enhance operational efficiency and client experience
• Develop and maintain process documentation, user guides, and training materials to support the implementation and ongoing management of the Fund Services Project
• Provide subject matter expertise and support to the regional Securities & Fiduciary Services Operations team, addressing operational challenges and driving continuous improvement
• Participate in the testing and validation of system enhancements and new product offerings, ensuring seamless integration with existing processes
• Analyze data, identify trends, and provide recommendations to optimize operational performance and mitigate risks

Requirements

• Minimum 5 years of experience in a similar role within the financial services industry, preferably in a project management or business analysis capacity
• Strong understanding of fund administration, securities processing, and fiduciary services operations
• Excellent analytical and problem-solving skills, with the ability to translate complex business requirements into technical solutions
• Proficient in project management methodologies and tools, with the ability to manage multiple tasks and priorities effectively
• Effective communication and stakeholder management skills, with the ability to collaborate with cross-functional teams
• Adaptable to change and able to work in a fast-paced, dynamic environment

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.