Senior Associate Infrastructure Engineering and Operations Engineer

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Key Responsibilities:

• Coordinate and support end-to-end delivery of projects across telecommunications, Point-to-Point (P2P) connectivity, and cloud services, ensuring alignment with scope, timelines, budget, and deliverables
• Monitor project progress and track key milestones to ensure timely completion in line with agreed schedules and service levels
• Identify project risks and issues, and collaborate with stakeholders to implement mitigation and contingency plans
• Manage communication between customers, telco vendors, cloud providers, and internal teams to ensure clear alignment, timely updates, and effective issue resolution
• Engage and coordinate external vendors and service providers (including telco and cloud partners) to ensure delivery commitments, quality standards, and contractual obligations are met
• Maintain project documentation, including status reports, trackers, meeting minutes, and administrative records
• Track and manage project billing milestones, ensuring alignment with contractual and financial requirements
• Ensure a strong customer-centric approach, delivering a positive experience throughout the project lifecycle from initiation to handover
• Pursues relevant certifications and training to enhance networking skills.
• Performs any other related task as required.

Knowledge and Attributes:

• Good understanding of telecommunications and network infrastructure, including MUX, DWDM, P2P connectivity, and data centre (DC) cabling
• Basic knowledge of cloud services and deployment coordination (e.g., IaaS, connectivity to cloud environments)
• Strong organizational, communication, and stakeholder management skills
• Ability to work with cross-functional teams, vendors, and customers in a dynamic project environment
• Understanding of networking concepts, protocols, architectures, and services.
• Experience with network monitoring and analysis tools.
• Strong documentation and communication skills to convey technical information effectively.
• Ability to diagnose and resolve network issues using analytical problem-solving skills.
• Project participation experience, including adherence to project timelines and deliverables.
• Familiarity with network security principles and best practices.
• Developing proficiency in using network administration and configuration tools.

Academic Qualifications and Certifications:

• Bachelor’s Degree in Information Technology, Computer Science, or a related field (or equivalent experience)
• Basic cloud/network certifications (e.g., AWS, Azure, or Google Cloud) are an advantage
• Relevant networking certifications such as CompTIA Network+, CCNA, or JNCIA are beneficial

Required experience:

• Hands-on experience in telecommunications and network environments, preferably in project delivery or network engineering roles
• Solid experience with WAN, LAN, and Point-to-Point (P2P) connectivity
• Familiarity with telecommunications infrastructure, including routing, transmission, and network setup
• Working knowledge of network security concepts and best practices
• Experience with data centre (DC) networking and cabling is an advantage
• Basic to intermediate experience with cloud networking (e.g., AWS, Azure, Google Cloud) and connectivity integration is a plus
• Exposure to wireless technologies, standards, and deployment is beneficial

Workplace type:

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.  Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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