About Certis Certis is a leading outsourced services partner that designs, builds, and operates smart, integrated solutions across security, facilities management, and customer experience. Headquartered in Singapore with a growing presence in Australia and Qatar, we harness the power of technology-from AI to Robotics-to deliver critical services that protect lives and enable communities to thrive.
At Certis, your work has purpose. You'll be part of a mission that goes beyond operations-shaping safer, smarter, and better outcomes for people and businesses. We offer diverse career pathways, invest in your growth, and empower you to make a meaningful difference.
If you're ready to build the future, your journey starts here-with us.
Life at Certis Power a Smarter, Safer World with Tech: We build purposeful solutions that serve, protect, and empower-driven by trust, powered by people.
Shape the Future: Take charge of your development and offering diverse opportunities across roles, borders, and technologies. Work alongside leaders who invest in your potential, and a culture that will take you further.
Where Purpose Meets Possibility: From safeguarding communities to shaping smarter, more sustainable futures, we're committed to creating long-term value, not just for our customers, but for society and the environment.
Duties & Responsibilities Job Summary: We are seeking a proactive and creative individual to support the integration of design thinking methodologies across the company and various projects. The role will collaborate with cross-functional teams and stakeholders to uncover challenges, co-create innovative solutions, and deliver positive user experiences.
Key Responsibilities: - Facilitation and Collaboration: Lead or co-facilitate design thinking workshops and discussions with cross-functional teams to drive innovation and solve complex problems.
- Research and Insights: Gather and analyze user needs and feedback, translating them into actionable insights that guide project strategies.
- Design and Prototyping: Collaborate with stakeholders to ideate, prototype, and test solutions aimed at enhancing service quality and user satisfaction.
- Documentation: Develop clear and comprehensive documentation of findings, insights, and recommendations for internal teams and stakeholders.
- Advocacy: Act as an advocate for user-centered design principles and methodologies, promoting their adoption across the organization.
Skills & Experience Experiences - Preference for candidates pursuing or holding a Diploma/Bachelor's degree in Design, Innovation, Business, or related fields who have 1-2 years of related experience.
- Strong verbal and written communication skills to effectively convey ideas and facilitate discussions.
- Excellent collaboration and teamwork skills in a cross-functional environment.
- Ability to thrive in a fast-paced, dynamic setting with multiple priorities.
Skills & Competencies - Essential:
- Proficiency with Microsoft Office suite (Word, PowerPoint) or equivalent tools, with a willingness to learn new software as required.
- Strong analytical and problem-solving skills to address complex challenges.
- Preferred:
- Familiarity with design thinking methodologies and experience applying them in a professional setting.
- Basic proficiency in visual design tools or software is a plus.
Recognition & Reward Be part of a purpose-driven, values-led workplace that fosters collaboration, respect, and a culture of continuous growth.
Enjoy a competitive remuneration package with performance-based incentives and eligibility for annual bonuses.
Benefit from comprehensive medical and dental coverage, along with holistic wellness initiatives and dedicated mental health support.
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