Senior Business Analyst - SAP (SD/MM/CS) 2 years contract

About Certis

Certis is a leading outsourced services partner that designs, builds, and operates smart, integrated solutions across security, facilities management, and customer experience. Headquartered in Singapore with a growing presence in Australia and Qatar, we harness the power of technology-from AI to Robotics-to deliver critical services that protect lives and enable communities to thrive.

At Certis, your work has purpose. You'll be part of a mission that goes beyond operations-shaping safer, smarter, and better outcomes for people and businesses. We offer diverse career pathways, invest in your growth, and empower you to make a meaningful difference.

Life at Certis

• Power a Smarter, Safer World with Tech: We build purposeful solutions that serve, protect, and empower - driven by trust, powered by people.
• Shape the Future: Take charge of your development and offering diverse opportunities across roles, borders, and technologies. Work alongside leaders who invest in your potential, and a culture that will take you further.
• Where Purpose Meets Possibility: From safeguarding communities to shaping smarter, more sustainable futures, we're committed to creating long-term value, not just for our customers, but for society and the environment.

Duties & Responsibilities

• Act as the subject matter expert for SAP SD and MM modules, ensuring reliable system performance, seamless integration, and alignment with business objectives.
• Analyze and optimize order-to-cash and procure-to-pay processes; translate business requirements into functional specifications, system configurations, test scripts, and training materials.
• Lead or support SAP projects (implementations, enhancements, upgrades) with accountability for timelines, budgets, scope, and risk management.
• Provide timely resolution of SD/MM-related issues in line with SLAs; manage minor change requests and ensure smooth operations.
• Maintain comprehensive documentation; ensure all changes comply with change management, cybersecurity, and audit requirements.
• Serve as the primary liaison between business units and SAP technical teams, driving alignment and stakeholder engagement.

Skills & Experience

• 6-8+ years of hands-on SAP experience with strong configuration and process knowledge in SD and MM (CS exposure is a plus).
• Proven track record in SAP implementation and enhancement projects within complex, multi-country environments.
• Deep understanding of end-to-end processes-order management, procurement, logistics, commissions, tagging, and after-sales service.
• Strong analytical, problem-solving, documentation, and stakeholder management skills; excellent communication across teams.
• Bachelor's degree in Information Systems, Business, Engineering, or related field; familiarity with SAP Fiori, S/4HANA, or AI-driven integrations is advantageous.

Recognition & Reward

• Be part of a purpose-driven, values-led workplace that fosters collaboration, respect, and a culture of continuous growth.
• Enjoy a competitive remuneration package with performance-based incentives and eligibility for annual bonuses.
• Benefit from comprehensive medical and dental coverage, along with holistic wellness initiatives and dedicated mental health support.