Senior Care Associate (Assistant Lead)

Job Purpose

To ensure operations in Boys’ Town Therapeutic Group Home (TGH) run smoothly in the area of manpower, promote a child-safe environment and enhance the youth’s general well-being.

Responsibilities

FUNCTIONAL

· To work collaboratively with the Social Workers and clinical team in implementing relevant interventions and treatment for our residents.

· To maintain the fidelity of the TGH model of care (Trauma Systems Therapy - TST) and conduct regular reviews, tracking changes.

· To coordinate, monitor operations and provide feedback, updates and recommendations to the Deputy Manager/ Manager, TGH, regularly.

· To monitor Youth Specialists’ portfolio and their budget expenditure.

· To train and align new hires (eg Youth Specialists) to Boys’ Town SOPs.

· To provide coaching and guidance to Senior Youth Specialists and Youth Specialists.

· To plan and review daily/holiday programmes for the residents.

· To ensure the boys and staff follow the BT Code of Conduct.

· To motivate and actively engage our residents to participate in the daily and Boys’ Town programmes.

· To review and print the new Handbook for new residents and explain rules and regulations in Boys’ Town.

· Work in close collaboration with the other staff of the Home and of the other components of Boys’ Town in matters pertaining to the welfare of our residents.

· To carry out any other assigned administrative duties in support of other programmes.

· To furnish the Deputy Manager/ Manager -TGH, with the compiled monthly/quarterly report for MSF and Boys’ Town.

· Support/ conduct research when called upon for their respective functions.

· Assist Deputy Manager/ Manager, TGH, in his/her duties, and to cover the Deputy Manager/ Manager, TGH, in his/her absence.

MANAGERIAL

· To assist the Deputy Manager/ Manager, TGH, in ensuring compliance of policies and regulatory requirements of Boys’ Town, MSF and other governing bodies together with keeping proper documentation as required.

· To ensure that all documents (SOPs, Portfolio, Fire-drill Report, BOV Report) are ready for checking by the management.

· To assist in the planning and monitoring of budget and duty rostering for the youth workers

· To assist the Deputy Manager/ Manager, TGH, in providing orientation, mentorship, and supervision for new and existing Youth Specialists on their respective portfolios.

· To participate in mid-level management planning and discussions i.e. Interviewing of new Youth Specialists.

· To assist the Deputy Manager/ Manager, TGH, and Head of Residential Services in the areas of CCTV review and investigation of offences.

· To assist Deputy Manager/ Manager, TGH, in pocket money disbursement.

· To participate in setting and tracking of annual KPIs for the respective portfolios.

· To contribute to policy-making within the home by providing feedback to senior management.

ORGANIZATIONAL

· To contribute to policy-making within the organization by providing feedback to senior management

· To participate actively in all fundraising activities as well as any other commitments that Boys’ Town undertakes.

· To work in close collaboration with other staff, department and components of Boys’ Town.

Requirements

· Degree (preferably in social work or psychology or equivalent qualification)

· To be flexible in your working hours, according to the needs of the programmes and residents.

· Minimum of 3 years relevant working experience in a residential setting preferred.

· Experience in people management (preferably)

· Resilience and is a team player.

· Proficient in MS Word, Excel, Powerpoint, Outlook.