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Senior Credit Control Executive

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Job Description - Senior Credit Control Executive

Senior Credit Control Executive, Treaty Reinsurance

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

The role is based in Singapore and will primarily look after the credit control function of several Asia territories and attend to settlement queries.

Credit Control Matters
  • Ensure timely settlements from Clients/Reinsurers in accordance to contract terms and procedures
  • Reconcile outstanding balances with Clients/Reinsurers, identify problem areas and discuss issues/suggested solutions to resolve matters within the team
  • Research on unidentified cash balances and discuss issues/suggested solutions to resolve matters within the team
  • Perform cash allocation and ensure settlement is made to relevant parties as per procedures
  • Resolve reconciliation discrepancies with internal and external business partners in a timely manner
  • Ensure that claim and cash call collections are monitored, collected and settled promptly as per procedures. Updates to be provided to clients when required.
  • Identify client's or reinsurer's behaviour that might impact collections. Escalation of collection difficulties to Team Lead.
  • Ensure all queries are responded promptly
  • Proactively follow-up and monitor outstanding balances on a weekly basis and seek Service Advocate's assistance if needed with collection and written escalation / update to brokers and manager on ongoing issues
  • Manage stakeholders through presentation of facts and data as well as relationship building

Skills and experience that will lead to success
  • Bachelor's in business / Finance or equivalent
  • 3-4 years of experience in Credit Control and/or Technical Accounting
  • Good written and verbal communications skills in English
  • Team player, ability to multi-task, work independently and communicate in a dynamic team environment
  • Meticulous and able to multi-task under tight deadlines - exceptional attention to detail
  • Proficiency in MS Office including Word, Excel and PowerPoint
  • Strong negotiation skills and ability to present to senior stakeholders in a professional environment

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at [email protected] or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

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