We are hiring an enthusiastic Senior Customer Quality Engineer to join our productive team at VDL Enabling Technologies Group (Singapore) Pte Ltd in Joo Koon, West Region.
Growing your career as a Full time Senior Customer Quality Engineer is a fantastic opportunity to develop exceptional skills.
If you are strong in attention to detail, project management and have the right initiative for the job, then apply for the position of Senior Customer Quality Engineer at VDL Enabling Technologies Group (Singapore) Pte Ltd today!
Purpose: The role is responsible for handling customer quality issues and continuous improvement activities of the Company products and processes. You are required to drive internal departments on quality-related issues to follow up on effective corrective/preventive actions. You will be liaising with the internal team to support QBR, RMA, IFR, MRB, FAI Review and approval with Supplier and customer, In-Process Audit, FA Launch, 8D, SDR, FPY, tracker processes, and communicate between customer and internal team on Quality related matters.
Key areas of responsibilities:
- Lead and drive customer quality CAB meetings to derive root causes and corrective and preventive actions based on 8D methodology
- Perform ad-hoc visits to customer sites to facilitate investigation and improvement proposal
- Develop, drive, and lead the improvement of manufacturing systems and processes to meet and exceed customer expectations
- Lead and drive company-wide continuous improvement projects with relevant Organizations
- Build and drive customer relationships to improve customer satisfaction
- Perform customer quality performance monitoring and reporting to internal management and customer
- Manage the first article process and submit the report to the customer for approval
- Lead cross-functional team to establish the outgoing inspection checklist for NPI to ensure that the product meets customer requirement
- Analyze customer quality performance to identify trends and improvement opportunities
- Perform manufacturing audit
Qualification & Experiences:
- Degree in Mechanical/Mechatronics/Electrical/Manufacturing Engineering discipline
- At least 5 years of working experience, 3 years in dealing with customer quality managers or direct customer facing, related to the manufacturing environment, preferably from the semiconductor, semiconductor equipment industry, electronics, or high-tech instrument industry
- Strong knowledge and practices in 8D, SPC, FMEA, 6-sigma methodology (Certified Black/Green Belt), and change management
- Good understanding of first-article inspection requirements and expectations
- Excellent leadership and effective communicator with all levels of associates and management
- Experienced in Minitab is an advantage
- Experienced QMS auditor
Benefits of working as a Senior Customer Quality Engineer in Joo Koon, West Region:
● Excellent benefits
● Advancement opportunities
● Attractive packageCompetitive Pay
No CV Required
How to get there?
Your email job alert is now active!