We are on the lookout for an analytical Senior / Engineer, O365 (GC/SW) to join our collaborative team at ST Engineering Ltd in Seletar Aerospace Park, North-East Region.
Growing your career as a Full time Senior / Engineer, O365 (GC/SW) is a remarkable opportunity to develop excellent skills.
If you are strong in attention to detail, critical thinking and have the right vision for the job, then apply for the position of Senior / Engineer, O365 (GC/SW) at ST Engineering Ltd today!
Overview
The Senior / Engineer (O365) is the IT officer responsible managing on Premise Exchange and O365 services for ST Engineering. Ensuring high-availability and uninterrupted 24/7 messaging services for the company. He will reports to the Messaging and Mobility Manager.
Responsibilities
The Senior / Engineer (O365)r is responsible for the following functions:
- Managing and troubleshooting Exchange Infra including but not limited to O365, Intune, certificate, Sharepoint online, Trendmicro IMSVA.
- Effectively providing day-to-day Microsoft on-prem Exchange, O365, SMTP email operational support to internal customers covering all Servers and Mail Relays.
- Providing cross-over with other team members as appropriate to deliver a consistent support function.
- Provide technical support on major projects undertaken within STEngg.
- Involvement in implementation discussions working with non-technical stakeholders.
- Identifying and driving opportunities to improve automation for the company; scoping and creating automation for deployment, management, and visibility of our services.
- Vendor engagement for troubleshooting.
- Daily monitoring and acting on alerts.
- Provide second level end user support/managing ticket queue.
- Creating and maintaining documentation to include Standard Operating Procedures (SOPs), Configuration Documentation, & Policy Documentation.
- Provide support to audit, hardening requirement and resolve any vulnerabilities.
- Conduct regular upgrade and security patching of the servers, appliance and equipment
- Mentoring junior IT and helpdesk personnel.
Required Knowledge & Skills
- Singaporean only
- Good working knowledge of Exchange 2016 and O365
- Good working knowledge of MDM Intune, Sharepoint online.
- Experience with working directly with vendors on new features and roadmaps.
- Experience with security hardening of the Windows Server operating system, as well as Exchange to meet security compliance requirements
- Ability to identify / prioritize tasks and work independently without micromanagement.
- Excellent written and interpersonal communication and documentation skills.
- Working location is at Seletar (WFH arrangement applies)
Benefits of working as a Senior / Engineer, O365 (GC/SW) in Seletar Aerospace Park, North-East Region:
● Excellent Benefits Package
● Rapid Progression
● Competitive salary