Senior Executive, Business Development (Great World Serviced Apartments)

This position is for Great World Serviced Apartments, a company under Kuok (Singapore) Ltd.

Responsibilities:

• Responsible for achieving yearly budgeted revenue target for the company

• Develop a sales plan and strategy on assigned portfolio, ensuring achievement of set sales targets and company profitability

• Prepare sales action plan for effective search of leads and prospects, manage existing customer relationships to maintain or grow market share, and develop new customers in target growth industries.

• Schedule sales visits to customers, prepare proposals, conduct site inspections and follow through on conversions and renewals.

• Maintain up-to-date and accurate CRM database of Customer & Contact Profiles

• Support Sales & Marketing initiatives through proactive sales activities and participation in team projects

• Align sales focus and targeting with selling strategies set forth by DOSM and Revenue Manager

• Prompt updates on Sales Opportunity and Activity Reports, with timely submission of work tasks/reports

• Partner closely with Sales & Reservations buddies, ensuring clear communication to support customer requirements

• Attend to enquiries, requests and feedback in a prompt and professional manner

• Provide regular feedback on market and competitor trends to the DOSM and team

• Render assistance and support to other team members, when requested

• Own and manage feedback from customer/resident, working with relevant departments to ensure prompt response / resolution and guest satisfaction

• Take on adhoc task and stretch projects assigned by DOSM and attend promptly to work matters assigned, with timely responses

• Adhere to stipulated Policies & Procedures

Working Hours:

• Mon - Fri 9am - 6pm

• Candidates with minimum 3 years' experience in a sales environment with a serviced apartment, upscale city hotel or travel/relocation industry

• Proven track record in achieving and growing set sales targets

• Self-motivated, result-oriented and resourceful

• Positive work attitude, able to work independently and in a team

• Excellent interpersonal and communication skills

• Candidates with no prior Hospitality Industry experience but have worked in Sales/Leasing roles managing corporate accounts, may be considered.

• Minimum Degree/Diploma in Hospitality or Business Discipline