Senior Executive, Technical, Training & Warranty

Company :

"Build the Future of Automotive with Us."

Founded in 1979, Vantage Automotive Ltd (VAL) is the exclusive retail partner of electrical vehicle brands, BYD and Denza, as well as official distributor for Ford in Singapore. Over the years, VAL has built a strong track record in developing franchises for mass-market and premium passenger and commercial vehicles.

As part of Sime Group, ranked No. 25 in the Fortune Southeast Asia 500, we’re connected to a powerful network across nine markets in the Asia-Pacific region. With over 13,900 employees, Sime Motors is a leader in automotive assembly, importation, distribution, retail, and after-sales services.

What You'll Be Doing

The Senior Executive, Technical, Training & Warranty supports workshop operations by providing technical expertise, conducting training programmes, and ensuring warranty compliance across multiple automotive franchises.

This role works closely with internal teams, dealer networks, and vehicle principals to maintain service quality, operational efficiency, and technical standards.

• Plan and conduct technical, product, and warranty training for technicians, service advisors, and dealer networks.
• Delivering basic soft-skills, product, warranty, and technical training for service advisor/ frontliner staff across internal operations /dealer networks
• Provide second‑level technical diagnostics and troubleshooting support to workshops, resolving complex issues and minimizing downtime.
• Act as a technical liaison to shop floor operations, including conducting or coordinating test drives to validate customer concerns.
• Support daily operations by coordinating with internal and external stakeholders, including procurement of workshop tools, lubricants, and equipment, and resolving workshop IT‑related matters.
• Manage administrative documentation for technical, training, warranty, and recall submissions to vehicle principals.
• Perform warranty audits to ensure compliance with principal standards, procedures, and claim requirements.
• Support front reception and customer service teams by providing professional technical advice when required.

Who We're Looking For

• Diploma or above in Automotive, Engineering, or a related field.
• Minimum 5 years of experience in a technical or supervisory role within the automotive industry.
• Strong technical knowledge with the ability to diagnose and explain issues clearly.
• Comfortable interacting with customers and internal stakeholders to provide professional technical guidance.

Why Join Us at Sime Motors?

• Be part of a trusted brand with a regional footprint
• Work with cutting-edge automotive technology
• Grow your career in a supportive, performance-driven culture