Senior IT Analyst

Duties & Responsibilities

Operations Support

• SAP basis support for SJ and SMEC.
• System hardware support including Azure cloud IaaS and on-premise infrastructure consisting of server, operating system, backup, storage.  
• Database support (IBM DB2 and SAP HANA database instances).
   

SAP Security Support

• User management of approx. 8000 users
• Existing role changes, user authorization and new roles based on requirements.
• User access review and regular clean-up.
• Support audit and implementing recommendation.

SAP system monitoring & Alert Management

• Solution manager EWA report for all production system.
• System alerts using scripts, site 24x7 and solution manager.

SAP System Backup, Recovery, and Disaster Management

• Daily, Weekly and Monthly backup for SAP systems to meet RTO/RPO objective.
• DR drill exercise for SAP Production Systems.

SAP Patch and Support Pack

• Kernel update to recommended level.
• Support pack stack update based on application team/business requirements.

Qualifications & Requirements

• Diploma/Degree in Information Technology/Computer Science or equivalent.
• Minimum of 5+ years of experience as an SAP Basis.
• Administrator in S/4 Hana, ECC, BW, BPC, ESS and Flori.
• Strong understanding of SAP architecture, landscape design, and best practices.
• Experience with system performance monitoring, tuning, and optimization.
• Excellent problem-solving skills and the ability to work in a fast-paced environment.
• Good communication and collaboration skills.
• SAP certifications will be a plus.
• Ability to work independently and as part of a team.
• Experience with scripting in Linux Shell or PowerShell will be a plus.
• Experience with cloud-based SAP will be a plus.