Senior IT Support Engineer

The Company

Our client is a top‑tier technology company seeking a Senior IT Support Engineer to support complex IT environments across end‑user systems and platforms. This role requires strong hands‑on technical expertise, excellent communication skills, and the ability to operate in a fast‑paced, enterprise‑level setup.

The Role

• Provide advanced IT support across macOS, Windows, and Linux environments
• Support and maintain complex IT infrastructures in a corporate or enterprise setting
• Troubleshoot hardware, software, and system issues across multiple operating systems
• Act as an escalation point for complex technical issues
• Support users with a high level of professionalism and clear communication
• Work with ServiceNow for ticketing, incident, and request management
• Perform basic network troubleshooting (LAN/WAN, DNS, DHCP, VPN concepts)
• Collaborate with internal IT teams to improve system stability and user experience

Your Profile

• Minimum 5 years of experience in IT Support within complex IT environments
• Strong hands on knowledge of: macOS Windows Linux
• Experience supporting enterprise end user environments
• Solid communication skills, able to engage with both technical and non-technical users
• Basic networking knowledge (troubleshooting and diagnostics)
• Experience working with ServiceNow or similar ITSM tools

Apply Today


Please send your resume, in WORD format only and quote reference number DC13421034, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Dmitriy Chervinskyi EA Registration no.: R22108655

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