Senior Manager, Credit Control

Our esteemed client, an established MNC, is searching for a Senior Manager, Credit Control:

Job Responsibilities

• Develop and implement effective credit control policies to manage credit risk.
• Conduct periodic reviews of customer creditworthiness and financial standing.
• Monitor aging reports and identify overdue accounts for timely follow-up.
• Oversee the collections process to ensure timely receipt of payments.
• Establish follow-up procedures, payment plans, and resolution protocols for disputes.
• Coordinate with internal finance personnel to resolve discrepancies in customer accounts.
• Lead and mentor a team of credit control and collections staff.
• Set and review team KPIs, conduct performance appraisals, and organize training sessions to improve team capabilities.
• Maintain professional relationships with customers to facilitate effective communication on payment-related matters.
• Respond promptly to queries and resolve disputes in a customer-centric manner.
• Generate and present regular performance reports to management, including aging and collection statistics.
• Analyze collection data to identify trends and recommend improvements to processes.
• Ensure adherence to applicable financial regulations and internal policies regarding credit control.
• Proactively identify and address credit-related risks.
• Work with sales, finance, and operations teams to align credit control efforts with business objectives.
• Participate in interdepartmental projects to enhance workflow efficiency.

Job Requirements:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related discipline.
• Minimum 5 years of relevant experience in credit control and collections, including at least 3 years in a supervisory or leadership capacity.
• Prior experience in financial services such as auto financing, factoring, unsecured lending, or property-backed loan operations will be an advantage.
• Strong knowledge of credit principles, financial analysis, and legal aspects of collections.
• Proficient in Microsoft Office tools.
• Excellent interpersonal and negotiation skills.
• Strong analytical thinking and attention to detail.
• Proven ability to lead teams and drive results in a collaborative work environment.

Additional Information:

• Salary: Up to SGD 8,000+ AWS+ VB (2 Months)
• Working Location: Newton
• Working Hours: Monday to Friday, 8:30 AM to 5:30 PM

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)