Senior Manager/ Manager, Donor Experience

[What the role is]

We are seeking a dynamic and detail-oriented individual to join our team.

This role drives NCSS and Community Chest's philanthropy and engagement goals by planning and overseeing ComChest signature fundraising events and initiatives. Working across teams and functions, the incumbent will play a key role in strategic planning and seamless execution of fundraising events and activities.

[What you will be working on]

• Manage strategic stakeholder relationships and implement engaging events to meet fundraising objectives and enhance long-term giving potential.
• Conceptualise and deliver high-impact engagement programmes and events, and innovative fundraising initiatives to strengthen donor relationships, expand donor base, and enhance stakeholder experiences.
• Manage end-to-end event planning, including committee management, budgeting, vendor management, and partnership development to secure donations.
• Spearhead the development of creative fundraising approaches and solutions to identify, engage and convert prospective partners, drive growth in charitable giving, conducting regular reviews to optimise effectiveness.
• Build and nurture sustainable partnerships with key stakeholders to maximise value creation through events and engagement activities.
• Collaborate across Community Chest and NCSS teams to maximise impact and create synergies.
• Coordinate secretariat functions and maintain strategic partnerships to ensure sustainable fundraising outcomes.

Additional Requirements:
Flexibility to work weekday evenings and weekends as required for event support

[What we are looking for]

Personal Competencies:

Serving with Heart, Commitment and Purpose

Thinking Clearly and Making Sound Judgements

Project Management

Social Service Sector Knowledge

Donor Relations and Stewardship

Business Acumen

Skills Required:

• Proficiency in Microsoft Office Applications and CRM tools (e.g., Salesforce) also an advantage.

Experience & Special Certification(s):

• 3-4 years of relevant experience in fundraising campaigns, marketing and events, or a related role
• Experience in event and account management with strong stakeholder management skills
• 3P sector coordination and event management experience an added advantage.
• Some understanding of fundraising processes and requirements.

Only shortlisted candidates will be notified.