Senior Manager (Media Factory Quality)

About our group:

Seagate's Global Quality Group, Recording Media Operations (RMO) leads the way in implementing top-tier quality management systems at our factory. We work closely with our Drive factories through vertical integration to foster customer success in our business.

By collaborating with cross-functional teams at the factory, we ensure that products meet high standards before reaching customers. Our partnerships across the organization help us achieve measurable results and advance important business goals.

About the role - you will:

• Lead the Factory Quality Engineering team to deliver quality components, products, and processes aligned with Seagate’s product development roadmap.


• Partner with Factory Engineering, Operations, cross-functional stakeholders, and suppliers to optimize throughput and ensure robust, reliable manufacturing processes and products.


• Drive team performance to achieve targets aligned with organizational objectives.


• Prepare and/or initiate DMRs (Discrepant Material Reviews) for containment of nonconforming parts and provide proactive “feed-forward” alerts to the factory.


• Provide coaching and operational support to the team to ensure timely completion of assigned deliverables.


• Collaborate with Factory Engineering on new product development and media qualification.


• Partner with Design Engineering, Process Engineering, and Production to drive product and process improvements that increase margin and enhance process stability.


• Support Seagate drive factories and operations sites with NPI builds and qualification activities.


• Coordinate with Drive Factory Quality and Operations to ensure ramp readiness for new products, and track key indicators (e.g., yield, quality, qualification status, ramp readiness, SBR, and RGA builds).


• Document and follow up on qualification plans for both processes and products.


• Monitor qualification activities owned by the factory and operations sites to ensure process readiness at volume production quantities.


• Partner with Contamination/MSCE, the Design Center (DC), and Supplier Engineering (SE) on component cleanliness, cleaning technologies, and process capability and controls, including establishing and maintaining cleanliness requirements.


• Review, manage, and follow up on quality issues and performance for assigned products raised by the RMO factory; communicate status and track actions with STX factory teams.


• Ensure timely implementation of supplier corrective and preventive actions through CAPA/8D and OSB processes.


• Report and escalate potential quality issues and business impacts to senior quality management as appropriate.


• Conduct on-site process audits as required.


• Partner with SQE to monitor and validate supplier process or product changes through the Supplier Process Change Management process.


• Evaluate and consolidate input for performance evaluations.


• Partner with SQE on projects to reduce variation in incoming materials.


• Collaborate with Seagate drive factories, Operations, Engineering/Equipment, and Design Engineering (DE) to facilitate cross-learning and knowledge sharing with supplier teams, improving component process capability and product performance.

About you:

• Bachelor’s degree in Mechanical Engineering, Materials Engineering, Engineering Management, or equivalent.


• Six Sigma certification and/or proficiency with statistical tools; strong project management skills.


• Ability to work effectively under pressure with minimal supervision; prioritize tasks; manage multiple projects concurrently; demonstrate flexibility, strong communication and interpersonal skills, and a detail-oriented approach.


• Demonstrated leadership capability, including leading cross-functional teams.


• Strong understanding of HDD/media processes and high-volume production environments.


• Excellent problem-solving skills and a structured approach to root-cause analysis.

Your experience includes:

• 10+ years of experience in new product launch, advanced component engineering, and high-volume manufacturing (HDD or related environments).


• Strong knowledge of quality management systems (ISO 9001).

Location:

Location: Woodlands, Singapore, W2

Travel: None