We are looking to hire a brilliant Senior / Patient Service Associate, SC Ops - Appointment Services to join our innovative team at Changi General Hospital in Simei, East Region.
Growing your career as a Full time Senior / Patient Service Associate, SC Ops - Appointment Services is a remarkable opportunity to develop exceptional skills.
If you are strong in emotional intelligence, leadership and have the right talent for the job, then apply for the position of Senior / Patient Service Associate, SC Ops - Appointment Services at Changi General Hospital today!
Responsibilities:
- Provide excellent customer service to our customers and meticulous administrative support in Appointment Services section
- Responsible for managing appointment requests and other appointment related enquiries (e.g. prescription requests) received via phone, faxes and emails
- Meet quality standards and achieve department KPIs on a monthly basis
Requirements:
- Minimum ‘N’ Level qualification
- A customer-oriented team player with good interpersonal skills
- Relevant work experience in call centre, healthcare, hospitality or service industries will be an advantage
- Position is hired under SingHealth (CGH) Call Centre
Working Schedule:
- Mon – Fri : (5-day work week)
Benefits of working as a Senior / Patient Service Associate, SC Ops - Appointment Services in Simei, East Region:
● Company offers great benefits
● Rapid Progression
● Attractive packageCompetitive Pay