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Senior Retail / Retail Lead

Job Description - Senior Retail / Retail Lead




Job Description



• Oversee daily management of store and key store activities under management's directives



• Provide excellent customer service and maintain a positive shopping environment consistent with our brand image



• Establish regular contacts with existing and potential customers, maintaining healthy customer relationships



• Mentor retail team and oversee scheduling and proper SOPs



• Assign tasks, support retail team, and offer constructive feedback where needed to help improve the team and overall productivity



• Lead stock-takes for store inventory and receive stock transfers



• Ensures store is stocked efficiently and adequately



• Maintains excellent store environment and make improvements where needed



• Works closely with managers on sales activities and customer feedback



• Other duties as assigned







Job Requirements



• 5 days work week including both weekends



• Minimum 1 year experience in retail roles (part-time experience accepted)



• Excellent communication and customer handling skills



• Fluent in English.



• Passion for home & lifestyle products and social media is a plus



• Good team player, pleasant personality, service oriented, positive attitude to learning new skill sets







Working hours:



5 days work week include weekends







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