(Senior) Sales Engineer

1.     Develop Technical Expertise:

• Develop technical knowledge of in-house manufacturing processes, products features, benefits and materials to effectively promote company products
• Stay updated on industry advancements and product innovations to remain competitive in the market

2.    Customer Relationship Management:

• Build and maintain strong relationships with existing and potential customers by understanding their business model, operational needs and pain points
• Serve as primary point of contact for customers, offering customized solutions and addressing inquiries regarding product specifications, applications, and sales related matters in a timely and professional manner
• Ensure customer satisfaction throughout entire sales process by proactively following up and addressing concerns promptly
• Advocate for customers within organization, ensuring their needs and concerns are heard and managed

3.    Sales Strategy Development:

• Collaborate with sales team to implement sales strategies aimed at meeting or exceeding sales targets
• Identify new business opportunities, conduct market research and assess competitors’ offerings
• Lead contract negotiations and manage end-to-end sales cycle, ensuring alignment with customer requirements and company objectives

4.     Product Presentations and Improvements:

• Conduct product presentations and meetings with customers to showcase offerings
• Work with internal team to customize presentations to address customer-specific challenges, ensuring clarity on the advantages and benefits of offered solutions
• Participate in product development process by providing feedback from customers on design, functionality, and performance to improve product offerings

Requirements:

• Min Diploma in engineering or related field
• 3 years of experience in a Sales Engineer, Field Application Engineer, or Technical Sales role, preferably in manufacturing, semiconductor, or industrial environments
• Hands-on experience supporting the end-to-end sales cycle, including customer engagement, technical proposal support, and contract negotiation