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Job Description:
DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on dxc.com.
Role Overview
Support the delivery of ServiceNow consulting and implementation engagements, with a focus on ITSM solutions. This role involves working closely with clients to understand business needs, designing effective solutions, and driving successful platform delivery in enterprise environments.
Key Responsibilities
Engage with clients to gather and interpret business and functional requirements
Provide ServiceNow consulting and solution design aligned to best practices
Lead or support end-to-end ServiceNow implementations
Configure and deliver ITSM solutions on the ServiceNow platform
Work closely with business and technical stakeholders to ensure successful delivery
Drive ITSM process improvements and adoption of industry best practices
Support advisory engagements, including solution recommendations and roadmap discussions
Requirements & Preferred Experience
Strong experience in ServiceNow solution design, delivery, and implementation
Proven background in ITSM (Incident, Change, Problem, and Service Catalog / Request Management)
Hands-on ServiceNow implementation experience
Experience in consulting, advisory, or client-facing roles
Exposure to enterprise transformation or managed services environments is advantageous
Strong communication and stakeholder management skills
Ability to translate business requirements into effective technical solutions
Comfortable working across both functional and technical aspects in enterprise-scale, complex environments
Collaborative, solutions-oriented mindset
Candidates must have valid work authorization in Singapore. Visa sponsorship is not available for this role.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
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