Senior Social Worker / Case Worker

COMPANY DESCRIPTION

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Resonance, Ingenuity and Stronger Together.

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!

RESPONSIBILITIES

The Senior Social Worker / Case Worker is responsible for the independent delivery of social services through effective casework management. He/She supervises junior staff on their cases and support group / community work initiatives. He/She also collaborates with community partners to enhance service delivery. Overall, the Senior Social Worker plays a vital role in achieving sustainable outcomes for clients, families, and communities.

Job Responsibilities

Casework Allocation & Delivery

• Prepare case notes and documents for assigned cases
• Provide guidance on needs and intake assessments for complex cases
• Formulate casework intervention plans
• Implement case interventions and care plans / programmes
• Prepare case reports (e.g., social reports, Multidisciplinary Team Meeting Reports, Internal Case Review Reports, Escalation reports)
• Conduct closure of cases upon achieving sustainable service outcomes for clients, families and communities
• Manage crisis cases with partner organisations and agencies
• Review models of care and service delivery aligned to evidence-based practice

Casework Supervision

• Review casework intervention plans, case notes, case reports and the closure of cases for junior colleagues
• Evaluate progress and casework intervention effectiveness
• Provide individual staff supervision
• Conduct group supervision

Group or Community Work

• Conduct environmental scans and community need assessments
• Formulate and facilitate group work interventions and/or community development initiatives
• Collaborate with community partners to execute community programmes

Employee Development

• Assist staff with implementing and improving their self-care plans (e.g., self-reflections, physical and social activities)

Management & Operations

• Perform audits with adherence to organisation's audit framework

• Possess Degree in Social Work or Degree with a Graduate Diploma in Social Work from an accredited institution

Relevant Experience

• Prior experience as a social worker would be an advantage
• Accredited as Registered Social Worker with Singapore Association of Social Workers would be an advantage
• Fresh graduates are welcome to apply

Competencies

• People-oriented and good interpersonal skills
• Excellent oral and written communications skills
• Effective report writing skills
• Analytical ability & problem-solving skills to analyse information quickly and accurately and make recommendations
• Ability to be flexible/ creative in devising alternative solutions to issues
• Committed and can-do attitude
• Team Player

*Only shortlisted candidates will be notified.