Senior Social Worker (Student Service)

To support and promote children’s well-being through leading the Tinkle Friend Services, which include the helpline and chatline, developing resources to support children’s well-being through various channels. To lead the development of evidence-informed programme for children, educators/parents in the promotion of bully-free. Conduct rigorous assessment and provide basic psychosocial, behavioural interventions to children in need. The purpose is to ensure that child’s mental well-being is supported so that they can grow up strong and healthy.

• To provide supervision to the Tinkle Friend team and provide support to ensure child’s safety. 

• To develop, facilitate, monitor, evaluate and review services to address of bullying.

• To conduct analysis of the Tinkle Friend service to enhance the services and provide recommendations on initiatives that would support children’s wellbeing.

• Provide mental health check-ins to children and facilitate warm referrals  

• Maintain up to date case documentation

• Provide supervision and oversight of all high-risk cases

• To work collaboratively with child’s support networks-parents, educators and community partners to address the needs

• To support children in-risk identified on our helpline/chatline services

• Conduct risk assessment, safety planning and implement safety plans as appropriate.

• Liaise with agencies and make service referrals

• Advocate for children’s best interest

• Work closely with Research Department to develop/refine evaluation tools for programme

• To support HOD in agency-level work
  

Requirements:

• Degree in social work/counselling/psychology or in related discipline or Post graduate diploma in social work. 

• At least 5 years of experience working with children (6-13 years old), parents in counselling, casework, programme development and group work.

• At least 3 years of supervisory experience

• Supervisory experience

• Strong group work facilitation skills

• Strong ethical reasoning

• Programme development

• Case work and counselling skills

• Good written and oral communication

• Trained in CARG

• Trauma-informed

• Able to provide psychological first aid

• Possess knowledge of the social service and school landscape/resources

• Ability to conduct basic research and evaluation

• Able to conduct environmental scans and assess community needs

• Excellent interpersonal skills and a team player

• Strong engagement skills with various stakeholders. 

• Able to work independently and in a team

• Experienced in creative engagements for social service programmes in both virtual and face-to-face formats

• High levels of initiative
  

Other Requirements:

• Keen interest to work with children and the other systems in the child’s life (e.g. parents, educators, case workers, etc)

• An insightful and reflective team player

• High levels of initiative, adaptability and responsibility.

• Proficient in Microsoft, Canva or other design softwares

• Strong administrative skills

• High levels of initiative, adaptability and willingness to grow professionally with the organization