Service Admin Assistant

Company :

Build the Future of Automotive with Us

Vantage Automotive Limited, a proud member of Sime Motors Singapore, is the exclusive retail partner of electrical vehicle brands, BYD and Denza, as well as official distributor for Ford in Singapore. We’re not just about cars—we’re about people, innovation, and service excellence. Our Quick Lane Service Centre delivers fast, reliable roadside assistance and aftersales care, backed by a team that puts customers first.

As part of Sime Group, ranked No. 25 in the Fortune Southeast Asia 500, we’re connected to a powerful network across nine markets in the Asia-Pacific region. With over 13,900 employees, Sime Motors is a leader in automotive assembly, importation, distribution, retail, and after-sales services.

What You’ll Be Doing

As a Service Admin Assistant, you’ll be responsible for managing service orders, invoicing and reports, supporting customer service operations, and ensuring accurate documentation and smooth backend processes.

• Track ongoing jobs and ensure service orders are closed once work is completed
• Issue invoices accurately using the correct job type (customer or internal)
• Check that purchase order amounts match the final invoice
• File completed service records and invoices properly for easy reference
• Prepare regular weekly and monthly reports on ongoing jobs and outstanding payments
• Update outsourced service pricing and job codes to support automatic purchase order creation
• Provide administrative and backend support to the service management team, including customer feedback and system updates
• Support Customer Service Advisors and reception with daily operations
• Check customer identity and confirm signatures before handing over vehicle keys
• Collect customer signatures for towed‑in vehicle job records
• Handle incoming calls politely and professionally, transfer calls when needed, and record messages accurately

Who We’re Looking For

• Minimum GCE ‘O’ Level or equivalent
• At least 2 years of customer service and/or administrative experience
• Proficient in Microsoft Office
• Strong interpersonal and communication skills
• Proactive and independent with positive attitude

Why Join Us at Sime Motors?

• Be part of a trusted brand with a strong regional footprint
• Work with cutting‑edge automotive technology and innovation
• Grow your career in a supportive, performance‑driven culture