Service Advisor

Company : Flintex Consulting

Job Type : Full Time

Singapore, 079903

Job Description - Service Advisor

Responsibilities:

Customer Service

· Listen to and document customer concerns and issues with their vehicle.

· Provide clear and concise explanations of recommended services and repairs.

· Offer advice on vehicle maintenance and warranties.

Service Consultation and coordination

· Schedule service appointments and manage the service workflow.

· Coordinate with technicians to ensure timely and accurate diagnostics and repairs.

· Keep customers informed of the status of their vehicle throughout the service process.

· Review the service and repairs completed with the customer, ensuring satisfaction.

Administration

· Prepare and present accurate cost estimates for labor, parts, and additional services.

· Process service orders, invoices, and payments.

· Maintain detailed records of services performed and parts used.

Qualifications:

· Experience in a Dealership setting will be an advantage

· Attention to detail and a commitment to delivering high level of customer service

· Knowledge of automotive repair and maintenance

· Strong organizational and multitasking abilities

· Possess class 3 driving license would be a plus but not compulsory

5.5 days

Mon to Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

Original job Service Advisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Service Advisor

Job Description - Service Advisor

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